Description

RTI appeal by Sunil Kumar seeking information related to SCORES complaint SEBIE/UP25/JHAN/046465/1 regarding NSE data inconsistency, including internal file notings, correspondence, and regulatory basis for complaint closure.

Summary

This is an RTI appellate order concerning Appeal No. 6829 of 2026 filed by Sunil Kumar against the Central Public Information Officer (CPIO), SEBI, Mumbai. The appellant sought detailed information about SEBI’s internal handling of a SCORES complaint (SEBIE/UP25/JHAN/046465/1) related to an alleged technical inconsistency on the NSE platform involving dual face value display.

Key Points

  • Appellant filed an RTI application on March 23, 2026 seeking five categories of information related to SCORES complaint SEBIE/UP25/JHAN/046465/1
  • The complaint concerned a “Technical Inconsistency” or “Phased-wise update” failure admitted by NSE regarding dual face value display on its platform
  • CPIO responded on April 8, 2026, directing the appellant to access records via his SCORES portal account
  • Appellant filed this first appeal on April 8, 2026 (Reg. No. SEBIH/A/E/26/00130), dissatisfied with the CPIO’s response
  • CPIO informed appellant that all SCORES records, officer remarks, and NSE correspondence are accessible through the SCORES portal login
  • SEBI referenced FAQ 26 on SCORES website, noting unsatisfied complainants may approach ODR mechanism, consumer courts, or other civil remedies

Regulatory Changes

No regulatory changes introduced. This order pertains solely to an individual RTI appeal regarding access to complaint-related records.

Compliance Requirements

No new compliance requirements for market participants. The order is specific to the appellant’s RTI request and SEBI’s obligation to provide information under the RTI Act, 2005.

Important Dates

  • March 23, 2026: Appellant filed original RTI application
  • April 8, 2026: CPIO responded to RTI application
  • April 8, 2026: Appellant filed first appeal (Reg. No. SEBIH/A/E/26/00130)

Impact Assessment

Minimal market or operational impact. This is an individual RTI matter with no broader implications for market participants, listed entities, or intermediaries. The case highlights the SCORES portal as the primary mechanism for investors to access complaint-related records, and SEBI’s position that correspondence with exchanges is maintained on the SCORES platform rather than separately disclosed under RTI.

Impact Justification

Routine RTI appeal by an individual investor seeking procedural information about a SCORES complaint. No regulatory changes, market-wide impact, or compliance obligations for market participants.