Description

RTI appeal filed by Indu Devi Gutgutia regarding complaints against Prudential International Ltd., seeking information on complaint status, penalties, account freezing, and regulatory actions taken by SEBI.

Summary

This is an order of the Appellate Authority under the Right to Information Act, 2005 (Appeal No. 6741 of 2026) in the matter of Indu Devi Gutgutia vs. CPIO, SEBI, Mumbai. The appellant filed an RTI application dated January 16, 2026 seeking information about her complaints filed with SEBI against Prudential International Ltd. (Ref Nos: SEBIE/JH24/DEOG/019175/1 dated 18.07.2024 and SEBIE/JH25/DEOG/008901/1 dated 25.02.2025).

Key Points

  • RTI application was filed on January 16, 2026 and received by SEBI through the RTI MIS Portal
  • SEBI CPIO responded by letter dated February 09, 2026
  • The appellant filed a first appeal (Reg. No. SEBIH/A/E/26/00060) dated February 09, 2026
  • The appellant sought information on 10 broad queries related to her complaints against Prudential International Ltd.
  • For queries on complaint status, ATR submission, penalty actions, and correspondence, SEBI directed the appellant to the SCORES portal
  • For queries on penalty quantum (end date, total amount, recovery status), SEBI stated the information is not available with SEBI

Regulatory Changes

No regulatory changes are introduced by this order. It is an administrative RTI appeal adjudication.

Compliance Requirements

No new compliance requirements arise from this order. It pertains to the CPIO’s obligations under the RTI Act, 2005 in responding to information requests related to investor complaints.

Important Dates

  • January 16, 2026: RTI application filed by the appellant
  • February 09, 2026: CPIO response to the RTI application
  • February 09, 2026: First appeal filed by the appellant (Reg. No. SEBIH/A/E/26/00060)
  • July 18, 2024: Original complaint reference SEBIE/JH24/DEOG/019175/1
  • February 25, 2025: Original complaint reference SEBIE/JH25/DEOG/008901/1
  • September 20, 2023: SEBI circular No. SEBI/HO/IAE/IGRD/CIR/P/2023/156 referenced regarding Rs. 1000/- per day penalty

Impact Assessment

This order has no broad market or regulatory impact. It is limited to the individual RTI appeal of Indu Devi Gutgutia concerning SEBI’s handling of investor complaints against Prudential International Ltd. The case highlights the use of the SCORES portal as SEBI’s primary reference point for complaint status and action history. No stocks or listed entities are materially affected by this order.

Impact Justification

This is an individual RTI appeal order with no broad market or regulatory impact. It concerns a specific investor's complaint against Prudential International Ltd. and the SEBI CPIO's responses to information requests.