Description

IndiGo clarifies media reports regarding DGCA probe into flight cancellations, stating DGCA has only sought information and company is addressing operational disruptions caused by multiple factors.

Summary

InterGlobe Aviation Limited (IndiGo) responded to BSE’s inquiry regarding a news article on moneycontrol.com about alleged DGCA probe into massive flight cancellations. The company clarified that it is not aware of any formal probe by DGCA, though DGCA has sought certain information which the company is providing. IndiGo experienced operational disruptions over two days due to multiple unforeseen challenges and has implemented calibrated schedule adjustments for 48 hours to normalize operations.

Key Points

  • Company denies knowledge of any formal DGCA probe as reported in media
  • DGCA has requested information regarding the matter, which IndiGo is providing
  • Press statement was already issued on December 03, 2025 and disseminated to stock exchanges
  • Company experienced operational disruptions across network for past two days
  • Multiple factors contributed to disruptions: minor technology glitches, winter season schedule changes, adverse weather, increased aviation system congestion, and updated crew rostering rules (Flight Duty Time Limitations)
  • Calibrated schedule adjustments implemented for 48 hours to restore stability
  • Company apologized to customers for inconvenience caused
  • No other undisclosed information or events affecting price/volume behavior of securities

Regulatory Changes

No regulatory changes announced. The circular references implementation of updated crew rostering rules (Flight Duty Time Limitations) as one factor contributing to operational challenges.

Compliance Requirements

  • Disclosure made pursuant to Regulation 30 of SEBI (LODR) Regulations, 2015
  • Company providing information requested by DGCA
  • Press statement disseminated to both NSE and BSE on December 03, 2025

Important Dates

  • December 03, 2025: Initial press statement issued to stock exchanges
  • December 04, 2025: BSE inquiry received and clarification submitted
  • 48 hours from December 03, 2025: Duration of calibrated schedule adjustments to normalize operations

Impact Assessment

Operational Impact: IndiGo faced significant operational disruptions across its network due to compounding factors including technology issues, weather, congestion, and regulatory crew duty time changes. The airline implemented temporary schedule adjustments to stabilize operations.

Market Impact: News article reported 3% fall in IndiGo shares on December 04, 2025. Company’s clarification that no formal probe exists (only information request) may help mitigate investor concerns.

Regulatory Impact: While no formal investigation confirmed, DGCA’s information request indicates regulatory scrutiny of the operational disruptions and flight cancellations.

Passenger Impact: Significant customer inconvenience acknowledged by the airline over two-day disruption period, with apology issued publicly.

Impact Justification

Clarification addresses market concerns about regulatory probe and operational issues affecting major airline, though no formal investigation confirmed